{"article":{"id":4483601124113,"url":"https://printifysupport.zendesk.com/api/v2/help_center/en-us/articles/4483601124113.json","html_url":"https://help.printify.com/hc/en-us/articles/4483601124113-How-does-the-payment-process-work","author_id":36033297326609,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":313,"vote_count":741,"section_id":4471621330705,"created_at":"2022-02-24T16:43:09Z","updated_at":"2026-09-07T00:13:03Z","name":"How does the payment process work?","title":"How does the payment process work?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-03T15:25:27Z","user_segment_id":null,"permission_group_id":4412606778129,"content_tag_ids":[],"label_names":["sys_rv_p1"],"body":"

When you make a sale, the payment happens in two steps:

    \n
  1. \nYour customer pays through your sales channel (Shopify, Etsy, etc.). After your sales channel processes the payment and any applicable fees, it pays your earnings to you according to its payout schedule.
    2. \n
  2. \nYou pay Printify for the cost of making and shipping the item. 
    3. \n

The difference is your profit. Printify doesn't receive your store’s sales money; you must link a payment method (card or PayPal, etc.) so Printify can start production. 

Example: Selling a mug

Let's look at how the math works in a real-world scenario: Imagine you want to sell a mug with your design and set the retail price at 8.98 USD.

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
StepActionAmount
1. Customer pays youRetail price ($8.98) + shipping ($6.09) + tax ($1.67)$16.74 (Sent to your store)
2. You pay PrintifyProduction cost ($4.09) + shipping ($6.09)$10.18 (Printify Balance or your linked payment method)
3. Your profitThe money left over in your store account$4.89 Profit (54%)
\"Pricing

Why doesn’t Printify take the production cost directly from my sales channel?

Each sales channel (Etsy, Shopify, WooCommerce, etc.) has its own payment system and controls the payouts. Printify cannot withdraw funds directly from your store’s customer payments.

That’s why Printify must charge the order’s production and shipping costs separately from Printify Balance (if you’ve topped it up), or your linked card or PayPal account.

Waiting for a store to \"payout\" to your bank can take days. By charging your card directly, Printify can start making your order immediately. 

Exception: Printify Pop-Up Store payouts

If you sell through the Printify Pop-Up Store, the payment process works differently:

\n
Note
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When setting up retail prices for your Pop-Up Store, make sure to account for any taxes Printify may charge on your orders. If your profit margin is unable to cover these taxes, the order will be canceled and auto-refunded.
\n

How to track your spending

You can see exactly what you’ve been charged by going to Printify Dashboard → Orders → Billing and Transactions section.

Here’s what you’ll see:

\"Billing
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