There may be a few reasons why your order is not showing up in Printify.

The most common issues happen when you make changes to your products outside of Printify.

If you duplicated your product in WooCommerce, Etsy or Shopify or if you manually changed the  Product SKU the order will not successfully route to Printify.

Please reach out to our support team by using the button below, and select “order isn't showing up in Printify” and follow the instructions. This will help us locate your order and ensure that it quickly gets to your customers. 

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