All orders that you receive in your store should show up in your Printify account. Orders with products that are not linked to Printify will show up in your “Other Orders” tab and can be manually imported.

A note for Etsy users: If the order hasn't imported, it is likely that its payment hasn't cleared on the Etsy side - more on this here.

If you need additional help with your orders, please reach out to our Merchant Support team by clicking on the chat bubble.

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