There may be several reasons why a transaction does not go through. However, Printify is unable to see the specific reason for this - we recommend checking the following list of possible reasons and reaching out to your credit card issuer/bank for further information.

  • Bank declined a credit/debit card. Please contact your bank regarding your card, top up your balance or add a new card.
  • Insufficient funds. Please top up your account balance or add a new card.
  • Card is blocked. Please try again in 30 minutes, if that doesn’t help, please contact your bank or try adding a new card.
  • Card is expired. Please add a new card or top up your account balance.
  • Withdrawal limit exceeded. Please top up your account balance or update your card settings to allow more transactions a day with the same vendor.
  • An error occurred. Please click on the chat icon on the left side to contact our support team.
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