Even though our mockups are highly realistic, it’s important to remember that mockups are digital renderings of files, and are not guarantees of final products.

Each of our print providers may use different printing equipment and supplies, which can result in minor discrepancies in the color outcome. We encourage you to order some samples from your chosen print provider(s), to get an accurate understanding of the products that your customers will receive.

What should I watch out for?

In order to ensure that the printed outcome matches the mockup preview as closely as possible, we have prepared the following list of things to watch out for.

DTG products

The design contains colors outside the available color range

If you’re creating DTG products, it’s important to be mindful of the color limitations of this printing method. If your design contains very vivid colors, such as neons or similar colors, be aware that it won’t be possible to achieve this outcome when printing. More information on this can be found in our Design Guide.

However, bright colors can be successfully printed using AOP printing techniques.

The file has a background, and it blends in with the product

If your file has a black or white background, it can easily blend in with the product fabric color when checking the product preview in the Mockup Generator, thus creating an inaccurate preview of the expected outcome. Any background that the file contains will also be printed, and the outcome most likely won’t be desirable.

For best results, the background should be removed from the file.

To check if your file has a background, try changing the garment color to a different one in our Mockup Generator.

AOP products

The design placement doesn’t take into consideration AOP limitations

It is not recommended to place important elements on the collar or cuff area, as well as use wrap-around designs in the seam or zipper area. It is not possible to guarantee that the final outcome will match the preview in such cases.

Embroidery products

The embroidery design contains colors that do not match the 16 available colors

We strongly recommend using only the 16 available thread colors in your embroidery design files. It will ensure that the product mockup image is as close to real life as possible.

If the colors in your design do not have an exact palette match, they will be replaced with the nearest color.

The design is too intricate for embroidery

Avoid using designs that contain tiny details or thin lines (below 0.05” or 1.3 mm). Increase the thickness of the lines to meet the minimum requirements and ensure a good outcome.

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