Unlike DTG and AOP printing, embroidery has strict designing requirements. This is due to the limited capabilities of embroidery machines and the threading techniques.
Following these important requirements will ensure that the finished product matches the mockup preview.
As always, we recommend ordering a sample of your product. This way, you’ll have full confidence in the product before offering it to customers.
Minimum thickness for shapes:
0.05” (1.3 mm)
Maximum thickness for shapes:
0.5” (12.5 mm)
Lowercase letter height from:
0.25” (6.4 mm)
Uppercase letter height from:
0.3” (7.6 mm)
Use solid shapes and colors
Use only these 16 thread colors
Use a high-quality file. Try to aim for 300 DPI. Use a file with a resolution of at least 1200 × 720 pixels (for hats) or 1200 × 1200 pixels (other products).
Use a PNG file (with a transparent background) or a JPG file
Simplify the design as much as you can — the best outcome will be achieved if the design is simple
Consider using a template when creating your design
Make sure that your design reaches at least two edges of the embroidery area
Don't use gradients, blend effects, or photographs
Avoid having small gaps in the design; minimize negative space
Avoid backgrounds; these backgrounds will be removed as part of the digitization process
Avoid having transparency around the edges — these will be cropped, and the design will be scaled up
More information is available in our Embroidery Guide.