After opening a new eBay account and posting your first few listings, it is quite common to receive an account suspension. eBay says it restricts or suspends accounts as a safety measure to protect their community against fraud or any other negative impact. They do this so that you can verify who you are in person.

In case of an account suspension, read your suspension email closely. Check your eBay account inbox if you do not receive an email, it may have been blocked by your email provider. Bear in mind that a suspension message will not always state the precise reasons for the suspension or detail the evidence that led eBay to their decision. Even when the reasons are stated, they may not make much sense to you.

In order to reactivate your account, you need to review the details by calling the eBay support. The call will take less than 30 minutes and your account will be reactivated after providing all your details to eBay. Have your suspension email in front of you for reference when you call.

eBay Support phone number: +1 866-540-3229

Important: An error message will be sent to your Printify account stating that your account is suspended. Printify cannot publish or update your listings unless your account is reactivated.

More details on eBay account suspension.

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