Depending on several factors like location, and the size of your item, production turnaround varies between Print Providers. Most orders are shipped within 2-7 business days from the order submission date in Printify.
When is my Order sent to Production?
Orders are sent to production after payment is received. Each Print Provider has a unique daily cutoff time. Daily cutoff time refers to a period during the day when orders stop being processed. If an order is received before the daily cutoff time, it will go into production. Orders submitted after the daily cutoff time will be produced the following day.
What are the Average Production Times?
Production times listed on the product catalog are based off of 7 day averages, but are not guaranteed. In addition, holidays and high volume seasons may cause production times to be slower than the listed average.
Why is my order taking so long?
Reasons for orders being in production longer than usual:
- The garment is out of stock and needs to be ordered in. (If the delay is just a few days, the Print Providers do not necessarily inform us.)
- The order did not pass the post-production quality check and needs to be reprinted to ensure that only the highest-quality product is shipped out.
- If there is an issue with an item in the order, the whole order will be delayed.
- Large orders of 12 items or more may take additional production time.
If your order has not been updated or shipped after 7 days from submission, please submit an inquiry through our order issue form.
Orders are sent to production only after payment for orders is received. If you have a linked credit card or sufficient balance, your orders are sent to production according to your order approval settings.
Why should I change my Order Fulfillment Settings?
You should consider the best fulfillment option for your store based on the volume you are selling and how often orders come in.
Order Fulfillment settings can be changed by logging into your store and updating the settings through the "Store Settings" panel.
Here, you can select between automatic order approval, manual order approval, or an automatic approval for a specific time of the day.