Ordering and Production

Everything related to making orders, sending to production and shipping to your customers

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19 articles in this collection
Written by Aaron Lucas, Sandy White, Liz Ortner and 1 other

How can I set up store details and order approval settings?

Written by Liz Ortner
Updated over a week ago

How can I check the status of an order?

Written by Aaron Lucas
Updated over a week ago

What are Printify's production times like?

Written by Liz Ortner
Updated over a week ago

What should I do if a product in my order is out of stock or discontinued?

Written by Aaron Lucas
Updated over a week ago

Is shipping included in the Printify product price?

Written by Liz Ortner
Updated over a week ago

How much does shipping cost?

Written by Liz Ortner
Updated over a week ago

Ordering Items

How can I create a manual order in Printify?

Written by Aaron Lucas
Updated over a week ago

How does sample ordering work?

Written by Liz Ortner
Updated over a week ago

How can I import orders using a CSV file?

CSV Order Import Feature

Written by Liz Ortner
Updated over a week ago

Managing your Printify orders: 101

Written by Sabrina Barnes
Updated over a week ago

Packaging and Branding

Can I insert additional items into the package?

Written by Liz Ortner
Updated over a week ago

How can I brand my products?

Written by Liz Ortner
Updated over a week ago

FAQs and Troubleshooting

How does Printify handle refunds and returns?

Written by Liz Ortner
Updated over a week ago

How do I cancel or edit an order?

Written by Liz Ortner
Updated over a week ago

What happens if I cancel the order in my sales channel?

Written by Sabrina Barnes
Updated over a week ago

How can I import orders with unsynced products into Printify?

Order Import Feature

Written by Liz Ortner
Updated over a week ago

Why does my product look different from the mockup?

Written by Sandy White
Updated over a week ago

How can I manage the orders affected by shipping restrictions?

Written by Liz Ortner
Updated over a week ago

Why does my DTG garment have a smell?

Written by Aaron Lucas
Updated over a week ago