Ordering and Production

Everything related to making orders, sending to production and shipping to your customers

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17 articles in this collection
Written by Aaron Lucas, Sandy White, Liz Ortner and 1 other

How to navigate "My Orders" page?

Written by Liz Ortner
Updated over a week ago

How can I set up Store Details and Order Approval Settings?

Written by Liz Ortner
Updated yesterday

What are Printify's production times like?

Understanding Printify's fulfillment process and production times.

Written by Liz Ortner
Updated over a week ago

How can I check the status of an order?

Written by Aaron Lucas
Updated over a week ago

What to do when a product in your order is Out Of Stock or Discontinued?

Written by Aaron Lucas
Updated over a week ago

Is shipping included in the Printify product price?

No, shipping rates depend on the Print Provider and customer location, as well as the amount of products in an order.

Written by Liz Ortner
Updated over a week ago

How much does shipping cost?

Shipping costs may vary depending on Print Provider and destination.

Written by Liz Ortner
Updated over a week ago

Ordering Items

How can I create a manual order in Printify?

Written by Aaron Lucas
Updated yesterday

How does sample ordering work?

Written by Liz Ortner
Updated this week

Managing your Printify orders: 101

Written by Sabrina Barnes
Updated over a week ago

Packaging and Branding

Can I insert additional items into the package?

Written by Liz Ortner
Updated over a week ago

How can I brand my products?

Written by Liz Ortner
Updated yesterday

FAQs and Troubleshooting

How does Printify handle refunds and returns?

Written by Liz Ortner
Updated over a week ago

How do I cancel or edit an order?

Written by Liz Ortner
Updated today

What happens if I cancel the order in my sales channel?

Written by Sabrina Barnes
Updated today

Why does my product look different than my mockup?

Written by Sandy White
Updated over a week ago

Why does my product smell?

Written by Aaron Lucas
Updated over a week ago