Ordering and Production

Everything related to making orders, sending to production and shipping to your customers

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19 articles in this collection
Written by Aaron Lucas, Sandy White, Liz Ortner and 1 other

How can I set up store details and order approval settings?

Written by Liz Ortner
Updated this week

How can I check the status of an order?

Written by Aaron Lucas
Updated yesterday

What are Printify’s production times like?

Written by Liz Ortner
Updated this week

What should I do if a product in my order is out of stock or discontinued?

Written by Aaron Lucas
Updated this week

Is shipping included in the Printify product price?

Written by Liz Ortner
Updated this week

How much does shipping cost?

Written by Liz Ortner
Updated this week

Ordering Items

How can I create a manual order in Printify?

Written by Aaron Lucas
Updated this week

How does sample ordering work?

Written by Liz Ortner
Updated this week

How can I import orders using a CSV file?

CSV Order Import Feature

Written by Liz Ortner
Updated over a week ago

Managing your Printify orders: 101

Written by Sabrina Barnes
Updated this week

Packaging and Branding

Can I insert additional items into the package?

Written by Liz Ortner
Updated over a week ago

How can I brand my products?

Written by Liz Ortner
Updated this week

FAQs and Troubleshooting

How does Printify handle refunds and returns?

Written by Liz Ortner
Updated this week

How do I cancel or edit an order?

Written by Liz Ortner
Updated this week

What happens if I cancel the order in my sales channel?

Written by Sabrina Barnes
Updated over a week ago

How can I import orders with unsynced products into Printify?

Order Import Feature

Written by Liz Ortner
Updated this week

Why does my product look different from the mockup?

Written by Sandy White
Updated over a week ago

How can I manage the orders affected by shipping restrictions?

Written by Liz Ortner
Updated this week

Why does my DTG garment have a smell?

Written by Aaron Lucas
Updated over a week ago