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  3. GPSR compliance

How do I make my products compliant with the GPSR requirements?

Written by
Sabrina Barnes

To continue selling to customers in the EU and Northern Ireland, you must ensure your products comply with GPSR standards. This involves adding business and responsible person’s information, along with mandatory product details and warranty information, to each listing.

We’ve simplified the process for adding necessary information to your products—just follow the steps provided. While updates must be made individually for now, we are developing a bulk update feature.

Note
It is the responsibility of the seller or store owner to ensure compliance with GPSR.

Step 1: Turn on the GPSR setting in your store

Start by turning on the GPSR setting in Store Settings. We provide default contact of our affiliate information to ensure you meet GPSR requirements. This EU-based address of the affiliate allows us to assist online sellers with GPSR compliance. Currently, business information will be displayed only on your product listings.

Alternatively, if you wish to indicate your EU or Northern Ireland address, you can do that.

Click Save to save the changes.

GPSR-1.png

Step 2: Add the required product information

  • For a new product: Click the Add to description button to include the product information in the product description.
  • For an existing product:
    • Go to My Products.
    • Select a product.
    • Click Add to description under the description box.
Note
While most products have the necessary information available, some may not yet be updated. We are continually updating our listings, so please check back regularly. If you need details about a specific product, feel free to reach out to our Support Team.

GPSR-2.png

If you have previously updated your product descriptions directly on the sales channel, you can manually update them by copying the information and pasting it into the product description fields on the sales channel.

GPSR-3.png

Step 3: Publish (or republish) your product

Finally, publish the newly created product or republish the existing one, ensuring that the Description box is checked.

GPSR-4.png

All set! Your listings will now meet all GPSR requirements.

Note
Some sales channels may have introduced dedicated fields for entering the necessary GPSR details. Be sure to verify this with your sales channel.

Should you have any questions or require assistance, feel free to reach out to our Support Team.

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