International Shipping Restrictions
Some products can't be shipped to certain locations, either because of their size or because of the Print Provider's shipping coverage. This article lists each Print Provider with shipping restrictions, which products are affected, and where those products can still be shipped.
In this article:
- Quick reference: shipping restrictions by Print Provider
- Print Providers with size-based shipping restrictions
- Print Providers with limited shipping destinations
Quick reference: shipping restrictions by Print Provider
| Print Provider | Affected products | Where they ship |
|---|---|---|
| Jondo | Larger sizes of Matte Canvas, Stretched, 1.25" Matte Canvas, Stretched, 0.75" (Multi-Size) Matte Canvas, Framed (Multi-color) |
US, Canada, UK, Australia, Germany, Spain |
| M.i.A Merchandise | All products | US only (international shipping removed as of October 7, 2026) |
| merchOne | Canvas Stretched, 1.5" and Canvas Stretched, 0.75" | US only |
| MWW On Demand | Larger sizes of Outdoor Rugs and Area Rugs | Larger sizes: US and Germany only |
| Print Geek | All products | Canada and US |
| Prima Printing | Larger sizes of Classic Canvas | Australia only |
| Roma Imaging | All products | US and its territories |
| Taylor | All products | US and Canada |
Print Providers with size-based shipping restrictions
Jondo shipping restrictions
Due to international carrier regulations and size constraints, shipping restrictions apply to certain larger sizes of Matte Canvas, Stretched, 1.25", Matte Canvas, Stretched, 0.75" (Multi-Size), and Matte Canvas, Framed (Multi-color) fulfilled by Jondo.
The following sizes can be shipped to the US, Canada, the UK, Australia, Germany, and Spain only. They can't be shipped to EFTA countries, other EU countries, or the rest of the world.
- Vertical: 20" x 60", 30" x 60", 32" x 48", 40" x 60"
- Horizontal: 48" x 32", 60" x 20", 60" x 30", 60" x 40"
- Square: 36" x 36"
MWW On Demand shipping restrictions
Due to international regulations and size constraints, shipping restrictions apply to certain larger sizes of Outdoor Rugs and Area Rugs fulfilled by MWW in Europe and the United States. The large dimensions of these rugs exceed the size limits set by international shipping carriers, so they can't be shipped internationally. Orders for restricted sizes won't be forwarded to production.
| Rug size | Shipping to the US | Shipping to Germany | Shipping to other countries |
|---|---|---|---|
| 24" x 36" | ✓ |
✓ |
✓ |
| 36" x 60" | ✓ |
✓ |
✓ |
| 48" x 72" | ✓ |
✓ |
✕ |
| 60" x 84" | ✓ |
✓ |
✕ |
If your store offers any of the restricted rug sizes for international shipping, we recommend updating your shipping settings to domestic shipping only. To better accommodate your customers, consider offering these alternatives:
- Round Rugs.
- Outdoor Rugs and Area Rugs in the following smaller sizes: 24" x 36", 36" x 24", 36" x 60", and 60" x 36".
Prima Printing shipping restrictions
Due to international carrier regulations and size constraints, shipping restrictions apply to certain larger sizes of Classic Canvas fulfilled by Prima Printing in Australia. The following sizes can be shipped within Australia only:
- Horizontal: 30" x 20", 40" x 12", 40" x 20", 40" x 30", 60" x 20", 60" x 30", 60" x 40"
- Vertical: 12" x 40", 20" x 30", 20" x 40", 20" x 60", 30" x 40", 30" x 60", 40" x 60"
- Square: 30" x 30"
If your store offers these sizes to customers outside Australia, we recommend limiting your shipping settings to Australia only.
Print Providers with limited shipping destinations
The Print Providers below can ship affected products to a limited set of destinations only. Orders placed to unsupported destinations won't be sent to production.
merchOne shipping restrictions
merchOne can ship canvas orders within the US only. If your store currently offers Canvas Stretched, 1.5" or Canvas Stretched, 0.75" to customers outside the US, we recommend limiting your shipping settings to the US only. All other merchOne products in the Catalog are unaffected.
M.i.A Merchandise shipping restrictions
International shipping has been removed for M.i.A Merchandise as of October 7, 2026. If your store currently offers products fulfilled by M.i.A Merchandise for international delivery, we recommend limiting your shipping settings to domestic shipping only.
Print Geek shipping restrictions
Print Geek can ship orders within Canada and to the US. If your store currently offers any Print Geek products to customers outside these destinations, we recommend limiting your shipping settings to Canada and the US only.
Roma Imaging shipping restrictions
Roma Imaging can ship orders within the US and its territories. If your store currently offers any Roma Imaging products to customers outside these destinations, we recommend limiting your shipping settings to the US only.
Taylor shipping restrictions
Taylor can ship orders within the US and to Canada. If your store currently offers any Taylor products to customers outside these destinations, we recommend limiting your shipping settings to the US and Canada only.
If you have any questions or need assistance, feel free to contact our Support Team.