Why can’t I publish my products to Etsy?

Written by

Sabrina Barnes

If you are having trouble publishing your products on Etsy, the following is a list of common reasons that may be causing the issue.

Your Etsy store hasn’t been activated

If you’re having issues with publishing your products to Etsy, it is very likely that your Etsy store hasn’t been activated. Ensure you’ve completed all the Etsy onboarding steps and activated your Etsy shop by clicking Open your shop at the end of the Etsy onboarding process.

To check whether your Etsy store has been activated, input your Etsy store URL in a web browser (making sure you’re not logged in to your Etsy account). If it can be accessed, it means the store is active.

Note

If you exited the onboarding flow before completing the final step, navigate to Shop Manager in Etsy and click Open your shop. Once done, we recommend republishing any Printify products you have created.

You need to renew your Etsy store connection

Your Etsy store connection will expire if you’ve changed your Etsy account password. To re-establish your store connection to Printify, click Reconnect, and you’ll be directed to log in to your Etsy account. Any previously published products won’t be affected in any way.

Note

If you have connected several Etsy stores to Printify, please make sure you are signed in to the same store that had the connection issue.

You’ve selected a shipping profile that uses calculated prices

Currently, our Etsy integration only supports shipping profiles with fixed prices. Shipping profiles with calculated prices are not supported. To proceed with publishing your products, please select an existing shipping profile with fixed prices or create a new one.

Your Etsy listing has been deactivated

Publishing will fail if a previously published Etsy product listing has been deactivated by Etsy. This can occur due to a variety of reasons. Typically, it is due to a violation of Etsy policies, such as copyright infringement, inappropriate content, misleading listing, etc. Etsy will send you an email explaining why your listing was removed.

Your Etsy store isn’t live

Make sure that your Etsy store is live. Publishing will fail if the store is in Vacation Mode or inaccessible due to other reasons.

To check whether your Etsy store is live, input your Etsy store URL in a web browser, making sure you’re not logged in to your Etsy account. If it cannot be accessed and you have not selected Vacation Mode on Etsy, please reach out to Etsy support.

Your Etsy product title contains prohibited characters

Ensure your product title doesn’t include characters like quotation marks or blank spaces at the end. You can check for extra spaces by selecting the entire title to reveal any invisible symbols.

Your product is priced lower than the USD 0.20 publishing fee

Publishing won’t work if a product variant’s price is less than USD 0.20. This can happen if the store’s currency isn’t set to USD and the currency has a low conversion rate compared to USD.

To avoid this error, you should do one of the following:

Change the currency on Etsy to USD. You need to update it on both your account and store.
Ensure that prices on Printify are set high enough so that, when switched to your currency, the lowest variant’s retail price is greater than USD 0.20.

Your product exceeds Etsy’s variation limits

Etsy allows up to two product options per listing, such as size and color, with a maximum of 70 choices per option. The total number of product variants (combinations of all options) cannot exceed 400.

Printify limits each product listing to 100 variants, ensuring that the Etsy total variant limit isn’t exceeded when publishing. However, for certain products (e.g., phone cases), it's still possible to surpass Etsy’s 70-choices-per-option limit. If that happens, the listing may fail to publish.

To fix this, reduce the number of options or choices per option in your Printify listing to stay within Etsy’s limits, or consider creating separate listings.

You have selected more than 20 mockups for the product

Etsy allows a maximum of 20 mockups per product, including all color variants. Publishing will fail if this limit is exceeded. Be sure to select no more than 20 mockups per product in the Mockup Library.

Your product couldn’t be published due to an unspecified reason

Occasionally, you may encounter a general publishing error that doesn’t provide a detailed explanation of the issue. To resolve this, please contact our Support Team.

Need more help? Feel free to reach out to our Support Team. We’re here to help you out.