Where can I find invoices for my orders?
Starting from November 2022, Printify will offer merchants greater flexibility by allowing to choose between two types of invoice frequency and format:
- An individual invoice issued for each Printify order, or
- A monthly summary invoice
The default option is an individual invoice issued for each order. You can change your invoice frequency and format preferences in Account → Settings. The selected invoice format and frequency will apply to all stores connected to your Printify account.
Per order invoices
The invoice will become available immediately after the payment for the order has been received and will be available for download from the order details page:
The individual order invoice contains all the information you may need:
- Printify business details
- Printify VAT registration details (where applicable)
- Merchant VAT registration details (where applicable)
- Costs
In addition, each invoice contains a detailed breakdown of all products within an order, the associated product and shipping costs and taxes, including references to the relevant taxation rules.
In cases where a full or partial refund has been issued, we will also issue a credit note to indicate that the amount has been added to your balance.
To access all of your individual invoices, navigate to the Wallet → Payments → Per order invoices tab in your Printify account, where you can apply filters (Region (shipped to), Store, Period) and download your invoices individually or in bulk (to a zip file).
Summary invoices
A monthly summary invoice is a convenient invoice format to use for accounting purposes. The summary invoice contains all Printify orders submitted within a particular month.
If you choose this invoice format, you will find your monthly summary invoices in the Wallet → Payments → Summary invoices tab.
What happens if I switch the invoice frequency and format mid-month?
If you’d like to switch to using summary invoices, note that only orders paid for after you changed the settings will be included in the summary invoice.
If the summary invoice is your preference, we recommend switching early in the month to make sure all of your orders get included.
What happens with my historical data?
Historical data will still be available in your account:
- Your individual order invoices for orders submitted during September and October will be available in Wallet → Payments → Per order invoices tab.
- The summary invoices for the previous months will be available in Wallet → Payments → Summary invoices tab.