Unavailable Variant Replacement Tool for Order Management
To save you some time, our team has launched a new feature that allows you to quickly replace the print provider or the product and proceed with order fulfillment.
If an order contains a product that is out of stock or discontinued, you can easily replace the print provider of the product while keeping the same product and design. Alternatively, you can replace the unavailable product with a similar product. These changes can be made directly within the order.
How it works
1. In the “Orders” section of your Printify account, click on the affected order.
2. Click “Find an alternative product or print provider” next to the affected product.
3. Here you’ll see the available print provider options for this product. You can also check the “Similar products” tab for alternative product suggestions.
Please note: The price difference doesn’t take into account the associated shipping costs and taxes, which is why we recommend choosing a print provider from the same region as the original, whenever possible.
4. Click Select next your preferred option and confirm it.