How can I check the status of an order?
You can see the current status of each order in the “Orders” page. Order status is shown using a color-coded system and mentions the current status and shipping date (estimated or actual, once shipped).
To access more detailed order information: in the “Orders” tab, click on the order you’re interested in. Then click on the Details button below each individual product.
The tracking number will become available once the order has been shipped. Click on the tracking number to track the order.
If an order consists of multiple shipments, then there will be several tracking numbers associated with it. Please note that some print providers use untracked carrier services.
If you’re unsure of something, feel free to reach out to our Support team by clicking on the chat bubble.