Why can’t I publish my products to Shopify?

Written by

Pascal Blake

In this article, we’ve outlined the most common causes of publishing issues for Shopify.

Your Shopify store is currently unavailable

Your store could become unavailable if you were using a free trial (without selecting a payment plan), and it has expired. There may also be other reasons associated with Shopify.

Log in to your Shopify account to check what is the status of the store. If you were using a free trial, proceed by picking a Shopify payment plan and adding a payment method.
If you had already picked a Shopify plan and added a payment method, and yet the store appears to be unavailable, reach out to Shopify support for further assistance.

Your daily variant publishing limit has been exceeded

Once your store reaches a total of 50,000 published variants, a rate limit takes effect. Once it does, there is a limit of 1000 variants created per day. This can result in a failed publishing attempt on Printify side in case the product happens to exceed this number of variants.

In order to get rid of this limit, you can upgrade to the Shopify plus plan.

Your store has exceeded the 100 shipping profile limit

Shopify has a limit of 100 shipping profiles per store. If your store has reached this limit, Printify won’t be able to create a new shipping profile when publishing products, which can cause the publishing attempt to fail.

To resolve this, go to your Shopify admin → Settings → Shipping and delivery. Then, delete any unused shipping profiles, or reassign products from less-used profiles to other profiles with the same or similar shipping rates. Once you’ve reduced the number of shipping profiles, try publishing the product again.

Your product couldn’t be published due to an unspecified reason

Occasionally, you may encounter a general publishing error that doesn’t provide a detailed explanation of the issue. Temporary server or connection issues between Printify and Shopify can sometimes cause publishing to fail.

Before contacting support, try the following troubleshooting steps:

Duplicate the product in Printify and attempt to publish the duplicate.
Recreate the product from scratch and publish it again.
Wait a few minutes and retry the publishing attempt.

If the issue persists after trying these steps, please contact our Support Team for further assistance.