Why is my card getting declined?

There are several reasons why a transaction might not go through. We recommend checking the following list of possible causes and contacting your credit card issuer or bank for further information.

Insufficient funds

Check the funds available in your bank account.

Card is expired

Check the expiry date shown on your credit or debit card.

The withdrawal limit has been exceeded

You may have reached a daily limit for a single vendor that could be set up by your card issuer or bank. Contact your bank for further information, or retry the following day.

Card is blocked

Please try again in 30 minutes. If that doesn’t help, contact your bank or try adding a new card.

A technical error occurred

Please retry the process at a later time. If the issue persists, contact our Support Team. 

Bank declined the transaction

Please contact your bank for more information.