How can I disconnect my store from Printify?
If you need to disconnect your store from Printify, you can do so from the Manage my stores page in your account settings.
Note
Disconnecting and reconnecting a store can affect how your existing products are linked between Printify and your sales channel. Before disconnecting a store with active products, we recommend trying other troubleshooting steps first or contacting our Support team for guidance.
To disconnect your store from Printify
- Click the arrows on the right-hand side of your store in the Dashboard side menu and select Manage my stores. Alternatively, click here.
- Select More details next to the store you want to disconnect, then click Disconnect.
- Confirm by clicking Yes, disconnect.
Reconnect your store
To reconnect your store, click Connect and follow the integration steps for your sales channel.
If your products already exist on your sales channel, we recommend relinking them instead of republishing them as new products.
Note
When reconnecting a Shopify store, use the External products tab or the Keep individual product details option when publishing products. This helps preserve any customizations made directly in Shopify, such as product descriptions, pricing, tags, SEO settings, or images.
Delete your store
If you no longer need the store, click Delete to permanently remove it from your Printify account.
Note
Deleting a store may also remove the associated products from your Printify account. Before deleting the store, consider copying important products to another store slot if you’d like to keep them.
The Delete button will be greyed out if you try to delete the last store on your Printify account. There must be at least one store on Printify at all times.