How does Live Preview for Etsy work?
Live Preview lets Etsy buyers see how their personalized text or image will actually look on the product before they buy it. Buyers can catch formatting issues before placing the order, which means fewer personalization errors and order exceptions for you, and more confidence for buyers to complete their purchase.
In this article:
How do I set it up?
Live Preview is automatically enabled by default for any product that supports it. If you don't want to offer live preview on a specific product, you can uncheck the Let buyers preview their personalized item before buying checkbox before publishing.
To create a listing with Live Preview, pick an eligible apparel product, then publish it following the steps in How do I set up automated personalization for Etsy?
What is the buyer experience?
When live preview is enabled on a listing, buyers can:
- Open the listing in Etsy.
- Select a |variant(color & size)
- Click Add personalization.
- Enter their personalization details.
- Click Preview your item.
A drawer opens showing a newly rendered mockup with their text and/or image applied to the product, so they can confirm it looks right before adding it to their cart. If a buyer selects a different color than the default mockup, the preview updates to match.
Are there any limitations?
Product limitations
Eligible products:
- Unisex Garment-Dyed Heavyweight T-Shirt | Comfort Colors 1717
- Unisex Crew Neck Sweatshirt | Gildan 18000
- Unisex Classic Tee | Gildan 5000
- Unisex Staple T-Shirt | Bella + Canvas 3001
- Unisex Heavy Blend Hoodie | Gildan 18500
- Unisex Basic Softstyle T-Shirt | Gildan 64000
- Youth Classic Tee | Gildan 5000B
- Unisex Garment-Dyed Sweatshirt | Comfort Colors 1566
- Kids Softstyle Tee | Gildan 64000B
- Toddler Staple Tee | Bella + Canvas 3001T
- Youth Midweight Tee | Comfort Colors 9018
- Youth Staple Tee | Bella + Canvas 3001Y
- Unisex Garment-Dyed Heavyweight Long Sleeve Shirt | Comfort Colors 6014
- Men's Long Sleeve Shirt | Gildan 2400
- Toddler's Fine Jersey Tee | Rabbit Skins 3321
- Wall Decorations
- Ornaments
- Blankets
- Posters
- Cutting Boards
- Candles
- Canvas
- Baby Care Accessories
- Bath Mats & Bathroom Accessories
- Beddings
- Bracelets
- Car Accessories
- Cooking & Serving Accessories
- Curtains
- Face Masks
- Games & Puzzles
- Gifting & Wrapping Accessories
- IT & Phone Accessories
- Kitchen Textile
- Laptop & Tablet Cases
- Magnets & Stickers
- Mugs
- Necklaces
- Neckwear
- Other Accessories
- Other Home Decoration
- Pets Accessories
- Placemats & Coasters
- Rugs & Mats
- Seasonal Decoration
- Sports & Equipment
- Stationery Accessories
- Storage & Boxes
- Towels
- Umbrella
Other things to note
- For products with multiple print areas (front, back, side), the preview can show more than one view.
- Buyers can't crop, resize, or reposition their text or image within the preview.
- If a live preview can't be generated, buyers will see a standard product photo instead.
- The preview includes a "Powered by Printify" label.
If you have any questions or need assistance, feel free to contact our Support Team.