What is Multi-User Access on Printify?
Multi-User Access lets more than one person log in to the same Printify account, each with their own unique email and password. Instead of sharing a single login across your team, the account owner can invite teammates individually, giving everyone their own credentials while keeping all stores, orders, and settings on one shared account.
This makes it easier for teams to work together securely, without passing around a single password or losing track of who’s making changes.
Here’s how it works
- The account owner goes to Account & Help → Users and clicks Invite users.
- The owner enters the email address of the person they want to add and sends the invite.
- The invited person receives an email titled "You were invited to join a Printify account," showing who sent the invite and a link to join.
- They click the link, land on a signup page with their email already filled in, and set their own password.
- Once signup is complete, they can log in independently, using their own email and password, to access the same Printify account.
Multi-User Access: Benefits & Limitations
| Benefits | Limitations |
|---|---|
| Each team member gets their own login, no more shared passwords. | All invited users currently have the same level of access, there are no distinct permission roles yet. |
| The account owner can see every user attached to the account in one place. | Only the original account owner can remove other users. |
| The owner can resend or manage invitations at any time. | The original account owner can’t be removed from the account by anyone. |
| Reduces the security risk of shared credentials. | Role-based permissions (for example, limiting a user to only creating products) are planned for a future release. |
FAQs
Who is Multi-User Access for?
This feature is designed for accounts managed by more than one person, such as small teams, internal departments, or agencies that manage Printify on behalf of others. If you’re the only person running your store, you won’t need this, since there’s nobody else to invite.
How do I invite a new user to my account?
- Go to Account & Help → Users.
- Click Invite users.
- Enter the email address of the person you want to add.
- Click Send.
The invited person will receive an email within a few minutes with a link to join. Once they sign up, they’ll appear in your Users list.
How do I remove a user from my account?
Go to Account & Help → Users, find the person you want to remove, and remove their access. Only the original account owner can do this, and the account owner themselves can’t be removed.
Can invited users have different permission levels?
Not yet. At launch, every invited user has the same access as the account owner, except for the two restrictions above (removing users and account ownership). Distinct user roles, such as limiting a user to creating stores and products only, are planned for a future release.