Orders are sent to production only after payment for orders is received. Each print provider has a different daily cutoff time. In case an order is received before the daily cutoff time, it will count for that day. Orders submitted after the daily cutoff time are counted towards the following day.
Production times listed on the product catalog are based on 30 day averages and are not guaranteed. In addition, holidays and high volume seasons may cause production times to be slower than the listed average.
If your order has not been updated or shipped after 7 days from submission, please submit an inquiry through our order issue form.