Orders are sent to production only after payment for orders is received. If you have a linked credit card or sufficient balance, your orders are sent to production according to your order approval settings.


How to change my order fulfillment settings?


What's average production time?

Production times listed on the product catalog are based on the last 7 day averages and are indicative. In addition, holidays and high volume seasons may cause production times to be slower than the listed average. 

⚠️ Large orders of 12 items or more may have additional production time. 


When should I start to worry?

If your order has not been updated or shipped after 7 days from submission, please submit an inquiry through our ORDER ISSUE FORM.

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