There are 3 reasons you may not have received tracking information. 

Reason 1 - Your item may be shipping from one of our UK providers. UK providers don’t provide tracking numbers. To see estimated shipping times, visit our shipping rates page

Reason 2 - Your order might still be in production. Production times listed in our catalog are based off of averages and are not guarantees. If it is a holiday time our providers might be experiencing higher demand than usual and items may be taking longer to create. Your tracking information should be available soon. 

Reason 3 - If it has been longer than 6 days since you have submitted your order and tracking information hasn’t become available. There may be issues with your order. Please fill out our order issue form with all the necessary information and we’ll look into it ASAP. 

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