There may by a few reasons why your order is not showing up in Printify.

The most common issues happen when you make changes to your products outside of Printify.

If you duplicated your product in Woo, Etsy or Shopify or if you manually changed the  Product SKU the order will not successfully route to Printify.

In any case, please visit the following link and select “order isn't showing up in Printify” and follow the instructions. This will help us locate your order and ensure that it quickly gets to your customers. 

https://printify.typeform.com/to/DeUfqu

Did this answer your question?