How is the customer support of my Pop-Up Store handled?

Printify Pop-Up stores come with Printify Connect enabled by default.

Printify Connect is a post-delivery support feature that lets customers report order issues and leave reviews through an unbranded page, helping streamline reprints, refunds, and customer feedback management.

This means our Support team will handle all customer support on your behalf. Your customers can access help articles and reach out to our team via email whenever they have questions or encounter issues.