Are there any specific requirements for shipping addresses?

Written by

Sabrina Barnes

Both Brazilian and Chilean customs authorities require the recipient’s tax ID number to be included on the shipping label of the order. Please note that failure to provide it can result in carriers rejecting the shipment or customs holding it. Therefore, it’s important to request this number from the customer (if not already provided) before sending the order for production.

Shipping to Brazil

It is mandatory to include the recipient’s CPF (Cadastro de Pessoas Físicas) tax number on the shipping label of the order. Each individual living in Brazil has a unique 11-digit CPF number.

When creating an order manually, ensure the recipient’s CPF number is added to the “Address 2” line in Printify using the format XXX.XXX.XXX-XX. Additionally, make sure to indicate the recipient’s phone number to ensure a smooth delivery.
For orders imported from a sales channel, request the CPF number and phone number (if not already provided) from the customer. Then, edit the order and add this information to the shipping details before sending it to production. The recipient’s CPF number can be added to the “Address 2” line in Printify using the format XXX.XXX.XXX-XX.

Shipping to Chile

It is mandatory to include the recipient’s RUN (Rol Único Nacional) or RUT (Rol Unico Tributario) tax number on the shipping label of the order (for individuals, both of these numbers will be the same). Each individual living in Chile has a unique 8 or 9-digit RUN / RUT number.

When creating an order manually, ensure the recipient’s RUN / RUT number is added to the “Address 2” line in Printify. Additionally, make sure to indicate the recipient’s phone number to ensure a smooth delivery.
For orders imported from a sales channel, request the RUN / RUT number and phone number (if not already provided) from the customer. Then, edit the order and add this information to the shipping details before sending it to production. The recipient’s RUN / RUT number can be added to the “Address 2” line in Printify using the format XX.XXX.XXX-Z (7 or 8 digits, plus a verification digit).