Why does my product look different from the mockup?
Even though our mockups are highly realistic, it’s important to remember that mockups are digital renderings of files, and are not guarantees of final products.
Each of our Print Providers may use different printing equipment and supplies, which can result in minor discrepancies in the color outcome.
We suggest always previewing designs in CMYK color mode in our Product Creator, as it provides a more accurate representation of how the product might look when printed.
We also encourage you to order some samples from your chosen Print Provider(s), to get an accurate understanding of the products that your customers will receive.
Note
When it comes to DTG products, note that white ink may not be printed on white clothing, and the same applies to black ink on black garments. If your design includes these elements, they might be omitted during printing. It’s advisable to upload distinct artwork for each product color. To prevent the design from appearing somewhat gray or faded, it’s best to refrain from using black designs on dark clothing. Similarly, using colors similar to the garment, such as blue on blue, could result in a print that looks dull. For all-over print (AOP) products, please note that the design alignment as displayed in the mockup is not guaranteed.
Visit our Must-Read Design Guide for more tips on how to achieve the best outcome.