Where can I find invoices for my orders?

Written by

Sabrina Barnes

You have the option to choose between two types of invoice frequency and format:

An individual invoice issued for each Printify order, or
A monthly summary invoice

The default option is an individual invoice issued for each order. You can change your invoice frequency and format preferences in Account → Settings. The selected invoice format and frequency will apply to all stores connected to your Printify account.

Note

These invoices reflect the payments you’ve made to Printify for your orders. To view invoices for customer payments on your store orders, please access them through your sales channel.

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Note

Due to legal requirements, only one type of invoice can be issued for each order.

Per order invoices

The invoice will be available as soon as the payment has been received, and it will be available for download from the order details page:

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The individual order invoice contains all the information you may need:

Printify business details
Printify VAT registration details (where applicable)
Merchant VAT registration details (where applicable)
Costs

In addition, each invoice contains a detailed breakdown of all products within an order, including the associated product and shipping costs, taxes (with references to the relevant taxation rules), and information about any coupons used to pay for the order or a portion of it.

In cases where a full or partial refund has been issued, we will also issue a credit note to indicate that the amount has been added to your balance.

To view all of your individual invoices, go to the Wallet → Invoices in your Printify account and select “Order invoice” from the Type dropdown. You can apply additional filters (Region (shipped to), Store, Period), and download invoices individually as a CSV or PDF file, or in bulk as a ZIP file.

Summary invoices

A monthly summary invoice is a convenient invoice format to use for accounting purposes. The summary invoice contains all Printify orders submitted within a particular month.

Note

If you sold orders in different tax jurisdictions, you will receive a summary invoice for each region.

If you choose this invoice format, you can find your monthly summary invoices by going to Wallet → Invoices and selecting “Monthly invoice” from the Type dropdown. You can apply additional filters (Region (shipped to), Store, Period), and download invoices individually as a CSV or PDF file, or in bulk as a ZIP file.

What happens if I switch the invoice frequency and format mid-month?

If you’d like to switch to using summary invoices, note that only orders paid for after you changed the settings will be included in the summary invoice.

If the summary invoice is your preference, we recommend switching early in the month to make sure all of your orders get included.

Note

Updating your billing address or business name in your Printify account settings prompts the creation of new invoices for all future orders, reflecting the latest billing information. Note that changes are not retroactive; orders placed prior to the update will display the former details.