What is Printify Pop-Up Store?
While Printify Pop-Up Store order shipping is available for all destinations, there are specific restrictions regarding who is eligible to sell with Pop-Up Store.
Printify Pop-Up Store is an all-in-one solution provided by Printify that allows you to create an online store. You can create products with just a few clicks and start selling with no upfront cost.
- Generate a unique product page with a URL (under Printify.me domain) that can be shared with friends, family, or on social media, allowing anyone to purchase your products.
- With Printify Pop-Up Store, customers can purchase products from your store, and the payment is sent directly to Printify. Printify will take care of payment processing, printing, shipping, and customer support while transferring your earnings to your PayPal account.
- If applicable, sales tax will be automatically added to the order at checkout as Printify manages the order payment process.
- With Pop-Up Store, you won’t be charged for any products, which sets it apart from our other sales channel integrations.
What is my store URL going to look like?
Your store URL will contain your store name ([store-name].printify.me), so it has to be unique. For example, if your store name is “Wonderland”, then your store URL will be: wonderland.printify.me
You can always change your store name later here if needed. However, note that the store URL will update automatically, and the previous URL won’t be valid anymore.
There will be no automatic redirect from the previous URL to the new URL, so make sure you adjust the URL wherever else you need to.
Can I customize the look of my Pop-Up Store?
Yes, you can customize the look of your Pop-Up Store by uploading your logo, adding links to your social media accounts, and selecting a theme for your store.
For detailed steps on customizing your store’s appearance, click here.
How are the Pop-Up Store orders processed?
Your Pop-Up Store orders will be processed as soon as the payment is received. Once payment is confirmed, the order will be automatically forwarded to production.
Please note that your selected order approval settings do not apply to Pop-Up Store orders, so personalized products cannot be offered through this sales channel.
What about the refund and return policy of my store?
Printify Pop-up Store is an all-in-one solution. Printify will take care of customer support for you.
This means that the following standard Printify refund and return policies will apply to your store:
- Damaged/defective product: A free reprint or a refund will be offered if the customer reports the problem within 30 days of product delivery and provides the required photo proof.
- Returns/exchanges: Since products are only printed once ordered, returns and exchanges are not supported.
- Address issues: If an order is being returned to sender/lost in transit, and an invalid address was provided by the customer, a refund of the order production costs only will be issued to the customer.
Which payment methods are available for customers?
The Pop-Up Store supports payments by credit or debit card, Google Pay, and Apple Pay.
What happens when a customer leaves a review?
After an order has been delivered, customers will receive a post-delivery email inviting them to share their feedback on the received products.
When leaving a review, customers can rate the products they received on a scale of 1 to 5:
- For ratings of 1 to 3, we will ask about any issues with the order. Customers can report these issues, and the reviews will then be sent to our Support Team for investigation.
- For ratings of 4 or 5, we will ask for details on what they liked about the order, and it will be automatically published on your store’s page and will be visible beneath the respective product.
To view the reviews for a specific product, simply click on the star ratings displayed below the product: