What is Printify Pop-Up Store?

Printify Pop-Up Store is an all-in-one solution provided by Printify that allows you to create an online store. You can create products with just a few clicks and start selling with no upfront cost. 

• Generate a unique product page with a URL (under Printify.me domain) that can be shared with friends, family, or on social media, allowing anyone to purchase your products.
• With Printify Pop-Up Store, customers can purchase products from your store, and the payment is sent directly to Printify. Printify will take care of payment processing, printing, shipping, and customer support while transferring your earnings to you via bank transfer.
• With Pop-Up Store, you won’t be charged for any products, which sets it apart from our other sales channel integrations.

What is my store URL going to look like?

You can choose between two options for your store’s web address: a default Printify URL or a custom domain.

Default URL

Your default store URL includes your store name and follows this format: [store-name].printify.me

For example, if your store name is Wonderland, your URL will be: wonderland.printify.me

Your store name must be unique. If you change it later, your URL will automatically update, and the previous one will no longer work. There is no automatic redirect, so remember to update any links to your store.

Custom domain

You can connect a custom domain (for example, yourstorename.com) to give your Pop-Up store a more professional look, strengthen your brand, and build trust with customers.

Can I customize the look of my Pop-Up Store?

Yes, you can customize the look of your Pop-Up Store by uploading your logo, adding links to your social media accounts, and selecting a theme for your store.

For detailed steps on customizing your store’s appearance, click here.

How are the Pop-Up Store orders processed?

Pop-Up Store orders are processed according to your order approval settings. But there is an exception for "Manual"—even if you select this option, orders will be sent to production after a set time since they've already been paid for. We recommend setting your approval settings to 1 hour, that way orders are processed quicker.

If you offer products with Automated Personalization, you’ll have 72 hours to review and approve the design before it’s sent to production. Learn more about personalized products here.

What about the refund and return policy of my store?

Printify Pop-up Store is an all-in-one solution. Printify will take care of customer support for you. 

This means that the following standard Printify refund and return policies will apply to your store:

• Damaged/defective product: A free reprint or a refund will be offered if the customer reports the problem within 30 days of product delivery and provides the required photo proof.
• Returns/exchanges: Since products are only printed once ordered, returns and exchanges are not supported.
• Address issues: If an order is being returned to sender/lost in transit, and an invalid address was provided by the customer, a refund of the order production costs only will be issued to the customer.

How do I get paid and what am I responsible for?

When you sell through your Pop-Up Store, your customers pay through Stripe at checkout. After production and shipping costs are covered, your earnings are paid out to your connected bank account on the 15th of each month.

As a Pop-Up Store seller, you are the Merchant of Record, which means:

• You are the official seller to your customers
• You are responsible for handling your own tax obligations
• You must comply with all relevant laws and regulations, including those related to intellectual property

In which currency can I sell my products on Pop-Up Store?

Currently, it is only possible to sell products in United States Dollars (USD).

Your earnings (profit) will be paid out to your bank account via Stripe, in the currency you selected during the Stripe setup process.

Which payment methods are available for customers?

The Pop-Up Store supports payments by credit or debit card, Google Pay, and Apple Pay.

What happens when a customer leaves a review? 

After an order has been delivered, customers will receive a post-delivery email inviting them to share their feedback on the received products.

When leaving a review, customers can rate the products they received on a scale of 1 to 5:

• For ratings of 1 to 3, we will ask about any issues with the order. Customers can report these issues, and the reviews will then be sent to our Support Team for investigation.
• For ratings of 4 or 5, we will ask for details on what they liked about the order, and it will be automatically published on your store’s page and will be visible beneath the respective product.

To view the reviews for a specific product, simply click on the star ratings displayed below the product: