If you get an order for a customer who is located in a different country (or continent) than the chosen print provider, it is typically a good idea to fulfill the order closer to the customer’s delivery address. This will significantly shorten the delivery time and reduce the shipping costs for your customer.

The most convenient solution is to enable our Order Routing feature, as then the process will be automatic. We’ll route your order to a similar print provider within the destination country or region of the customer (when available) in case of intercontinental deliveries.

However, if you prefer making these changes manually, use the workaround method described below.

How to use two (or more) print providers for one listing

1. Our recommendation is to create two unpublished product listings in Printify. For example, one for the United States and one for the UK (or another region of your choice). Choose a US-based print provider for the US product and a UK-based print provider for the UK product.

Please note: Make sure that you choose the same garment colors/sizes for both print providers, and check they have the same print area as well.

You are not limited to having just two options. If the same product is offered in multiple locations, you may want to create separate ones for the US, Canada, Europe (and/or the UK).

2. Make sure that you leave the products unpublished, as shown below (use Save as draft).

3. Create a manual product listing on your sales channel (i.e., Shopify) with two variant options: color and size. Add the colors and sizes that you’ll be offering.

4. You’ll need to set up flat shipping rates (weight-based or price-based) for the product that you just created on your sales channel.

For example: if you have chosen the UK print provider T-Shirts and Sons for the “UK version” of the product, you should set the shipping at $6.49 for the first item (and $1.59 for each additional one) for the UK shipping zone – which is the domestic UK rate for t-shirts from this print provider.

Repeat the same steps for the other shipping zone using the chosen print provider’s rates. You can check all of our shipping rates for each print provider here.

Your customer will enter their delivery address and receive the corresponding shipping rate at your store checkout.

5. After you receive the order in your sales channel, navigate to the Orders tab and click Other orders. There you’ll see the customer’s submitted order. 

6. Click Select product and choose one of your previously created unpublished products: the one that is created closest to the customer.

For example, if the order is for a UK customer, select the “UK version” of the product.

Note: Make sure that you do not check the box next to “Automatically import orders with this product variant”, as that will map the store product to this version only.

7. Click Import order. Then send it to production by clicking Submit order, and the rest of the process is automated.