How do I set up store details and order approval settings?

Written by

Laura Clark

These settings are an important step to having your Printify account work seamlessly by itself or with one of our integrations.

To manage your store, go to your Dashboard, select your store from the side menu, and click Store settings. From there:

Under the Store name tab, you can edit your Store name and GPSR settings.
Under the Order settings tab, choose between Manual or Automatic approvals.

Note

If you’ve linked more than one store to your account, you’ll need to configure these settings separately for each store.

What are store details?

Your store details include your Store name and Ship from address. Both will appear on the shipping label of every order.

If you sell in the EU or the United Kingdom, you'll find the General Product Safety Regulation (GPSR) settings under your Store name.

To edit these details:

Go to your Dashboard and select your store at the top of the left sidebar.
Open Store settings
Under the Store name tab, update your store name and choose where you'd like to sell.

Note

Store names must be 30 characters or fewer. Longer names can cause your orders to be delayed or not processed. Emoji characters aren’t supported.

What are order approval settings?

Order approval settings determine when and how orders are submitted after they are imported from your sales channel. You can choose from:

Manual – Orders won’t be sent to production until you click Submit order (charged per order).
Automatically in 1 hour
Automatically in 24 hours (default option)
Automatically at a specific time each day – One charge per day, based on your time zone. Note that the time will be calculated based on your timezone settings, and if you select a billing currency other than USD, charges will be applied individually for each order instead of a consolidated payment.

You’ll only be charged once the order is sent to production. Make sure that you have set up payments in Printify, as Printify charges your linked credit card or your Printify balance with the production price and shipping fee.

Note

Orders will be sent to production according to the order approval settings that were active at the time of creating the order.

Walkthrough of Store settings, order section.

Where to view and update settings

You can view and update your order approval settings, as well as Order Routing, tracking notifications, and delayed order settings, in the Orders section of your Dashboard or under Store settings → Order settings.

Orders section of your Dashboard.

Note

These settings also apply to Pop-Up Store orders, with one exception: if you select Manual, the orders will still be automatically sent to production after some time.

If you have any questions or need assistance, feel free to reach out to our Support Team.