The order production time depends on several factors, such as time of the year, product stock status, and order size. Almost all orders are shipped within 2-7 business days from the order submission date.

That being said, it is important to note that the exact fulfillment timeframe can differ from order to order. You can see a ship-by date estimate for each order in your “Orders” tab.

What is the average production time?

As you’re choosing your preferred Print Provider for the product, you’re able to see their average fulfillment time for this product over the last 30 days:

While the average production time is not guaranteed (holidays and high-volume seasons will cause production time to increase), this number may be helpful to base your decision on.

Where can I see the current production time estimate of my order?

Once an order has been submitted to production, you’ll be able to see a ship-by date estimate (based on orders shipped in the past 14 days) in your “Orders” tab, as well as in order details.

Why is my order taking longer than expected?

Occasionally, the order fulfillment may take longer than initially expected. This may be caused by one of the following:

• The garment is out of stock and needs to be ordered from the supplier (if the delay is just a few days, the Print Providers do not necessarily inform us).

• The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard.

• The order contains 12 or more items.

However, if your order hasn’t been updated or shipped within 7 business days, please get in touch with our Support team for a status update.

Can the production time be expedited?

Unfortunately, the production time (fulfillment) cannot be expedited. However, you may want to consider a shipping upgrade (if offered by the chosen Print Provider) to speed up the delivery time.