What are gift messages?
Merchants selling on Etsy have the option to enable gift messages on Printify. Once activated, a gift message will be added to all Etsy orders labeled as gifts and containing a customer’s message, provided they are fulfilled by one of the supported Print Providers.
The gift message card measures 6" x 4" (15.2 cm x 10.1 cm) and is printed on 170 gsm paper. If an order consists of multiple shipments from different supporting Print Providers, each shipment will contain a gift message. The pricing for gift messages is as follows:
- USD 0.10 per gift message for Premium plan subscribers
- USD 0.15 per gift message for those on the free plan, excluding tax
You can enable gift messages with the default template containing just the message, or personalize it using a logo and customized fonts to match the look and feel of the store.
How can I find the products that support gift messages in the catalog?
To find products available from supported Print Providers, apply the “Gift messages” filter, select a product, and then choose a Print Provider with the “Gift messages” badge.
To see a list of supported Print Providers, click on the hyperlink as shown below:
Is the design printed on one or both sides of the card?
The design will be printed on one side of the card only. The other side will be blank and remain white.
What happens if the order consists of multiple shipments?
If an order consists of multiple shipments from different supporting Print Providers, each shipment will contain a gift message.
If the order contains a gift message, will the product prices be visible anywhere in the order?
No, the product prices will not be visible.
What happens if I have enabled branding inserts in addition to gift messages?
Both of these features can be enabled simultaneously. In that case, your Etsy orders that contain a gift message will include both a branding insert and a gift message containing the customer’s message.
Depending on how many different supporting Print Providers will be fulfilling the order, there may be more than one branding insert and gift message per order:
- If an order consists of 2 separate shipments from different Print Providers, there will be 2 branding inserts and 2 gift messages (one in each package).
- If an order consists of 2 separate shipments from the same Print Provider, there will be 1 branding insert and 1 gift message.
Can orders in Printify be edited to add the gift message manually?
It’s not possible to manually add a gift message in Printify to an order imported from the sales channel (Etsy).