Welcome to Printify Support
Printify is a transparent print-on-demand network that helps merchants make more money with less effort. Trusted by over 500K merchants worldwide, Printify offers the largest global print network and hundreds of high-quality products.
See short video about Printify & POD
See short video about Printify & POD
Explore our latest job opportunities here: https://jobs.printify.com.
To learn more about becoming a print partner, click here.
To learn more about becoming a print partner, click here.
Printify Affiliate Program is an opportunity to earn recurring commissions by introducing Printify to new users.
Visit this article in our Help Center to learn more.
Visit this article in our Help Center to learn more.
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Please visit our Privacy Policy for more information on security and data processing.
We would love to hear about a feature you would like Printify to offer.
Create your free Printify account by clicking here.
Log in to your account using your registered account email address and password.
Click here to recover your password.
Click here to recover your password.
To learn more about how to manage your account, please visit these articles in our Help Center.
To learn more about store settings and management, please visit this article in our Help Center.
You can set up a payment method by connecting your credit/debit card to your Printify account for an automatic payment of incoming orders.
Alternatively, add balance to your Printify account from PayPal.
To learn more about setting up payments, please visit this article in our Help Center.
Alternatively, add balance to your Printify account from PayPal.
To learn more about setting up payments, please visit this article in our Help Center.
There are two taxes associated with Printify - sales tax and Value-Added Tax (VAT). You may encounter one or both of these, depending on which Print Providers you choose to use and the location of your customers.
Please visit this article in our Help Center to learn more about taxes.
Please visit this article in our Help Center to learn more about taxes.
To permanently delete your Printify account, please follow these steps.
Click here to learn more about the Printify plans and their pricing.
Printify Premium is a subscription plan that provides monthly or yearly access to a variety of benefits, offering discounts of up to 20% on most products available in the Printify Catalog.
To learn more about the features of the Prinitfy Premium plan and subscribe to it, please visit this article in our Help Center.
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To switch from the monthly Premium plan subscription to a yearly subscription, please visit this article.
To downgrade to the Free plan, cancel your Premium plan subscription by following these steps.
To downgrade to the Free plan, cancel your Premium plan subscription by following these steps.
To cancel your Premium plan subscription, please visit this article in our Help Center.
To learn more about each sales channel, have a look at our sales channel overview here.
Our integration guides for each one of the sales channels are available here.
Connect your store to Printify by following our integration guides here.
Depending on your chosen sales channel, there may be several shipping setup options available. Click here to learn more.
To disconnect your store from your Printify account, navigate to the "Manage my stores" section of your account by clicking here. Then select "More details" next to the store you want to disconnect, followed by "Disconnect".
Note that if you disconnect your store from Printify, you won’t be able to update your store products from your Printify account and Printify won't receive incoming orders from your store.
Note that if you disconnect your store from Printify, you won’t be able to update your store products from your Printify account and Printify won't receive incoming orders from your store.
Explore further details about each sales channel by visiting our blog article.
Orders containing products not linked to Printify will appear in your "Other orders" tab and can be manually imported.
If you encounter any publishing issues, be sure to check our Help Center for guidance on resolving them.
Orders containing products not linked to Printify will appear in your "Other orders" tab and can be manually imported.
Explore the product selection by visiting our catalog.
Additional product information can be found on the product page, as well as on the manufacturer's website (branded products only).
To help you decide on the most suitable Print Provider for your products, please visit this article in our Help Center.
Visit this section in our Help Center to learn more about designing and product creation.
Manage your products from your Printify account by clicking here.
Browse this section in our Help Center for more information on product management.
Browse this section in our Help Center for more information on product management.
Publish your created products to your store to make them available for purchase.
Click here to learn more about how to create and publish a product.
To delete a product, navigate to the "My Products" section in your Printify account or click here, then select the products that you want to delete.
Once you delete a product in Printify, the listing will be deleted from your sales channel as well.
Once you delete a product in Printify, the listing will be deleted from your sales channel as well.
If there is an order containing a product that is out of stock or discontinued, you can find an alternative Print Provider, choose a similar product, or remove the affected product from the order.
Visit this article in our Help Center to learn more.
Visit this article in our Help Center to learn more.
To learn more about creating a manual order in Printify, visit this article in our Help Center.
Our automatic Order Routing feature helps you avoid losing sales from out-of-stock issues and saves time by routing the order to the most suitable alternative Print Provider for fulfillment.
Visit our Help Center to learn more about Order Routing and how to enable it.
Visit our Help Center to learn more about Order Routing and how to enable it.
Orders will be fulfilled according to your order approval settings. These settings are set for each store separately.
Visit this article in our Help Center to learn more.
Visit this article in our Help Center to learn more.
To learn more about how to make changes to an order, please visit this article in our Help Center.
To learn more about how to cancel an order, please visit this article in our Help Center.
To speed up the resolution of the issue, please refer to the guidelines for submitting photo proof.
According to our Merchant Protection policy, if any product, whether it's for you or your customer, is received in a condition where it is printed incorrectly, damaged, or of poor quality, we will send a free replacement or issue a refund to your Printify balance, provided that the issue is reported to us within 30 days of receiving the product.
According to our Merchant Protection policy, if any product, whether it's for you or your customer, is received in a condition where it is printed incorrectly, damaged, or of poor quality, we will send a free replacement or issue a refund to your Printify balance, provided that the issue is reported to us within 30 days of receiving the product.
Visit this article in our Help Center to learn more about invoices.
Visit this article in our Help Center to learn more about setting up payments.
Visit this article in our Help Center to learn more about withdrawals.
There are two taxes associated with Printify - sales tax and Value-Added Tax (VAT). You may encounter one or both of these, depending on which Print Providers you choose to use and the location of your customers.
Please visit our Help Center article to learn more about taxes.
Occasionally, orders may also be subject to customs fees. Click here to learn more.
Please visit our Help Center article to learn more about taxes.
Occasionally, orders may also be subject to customs fees. Click here to learn more.
Find detailed information about taxes in our Help Center.
All sales channels will have the standard (flat rate) shipping option available. Here you can see our standard shipping rates, as well as the delivery times.
In addition to standard shipping, priority shipping may also be available. Visit this article in our Help Center to learn more.
In addition to standard shipping, priority shipping may also be available. Visit this article in our Help Center to learn more.
To check the order tracking number, click on the order you’re interested in to open order details. The tracking number will become available once the order (or the particular shipment) has been shipped.